NOTICE NEW ACCESS CONTROL SYSTEM

NOTICE NEW ACCESS CONTROL SYSTEM

Silverado Ranch replaced the access control system at the pool. Since there are so many old records in the database we will need to start fresh. If you already have a pool access card please click the link below and complete the audit form. You MUST have your access card with you to complete the form. You will NOT have access to the pool or park restrooms until the form is completed. If you need a replacement card please contact RealManage at 1-866-473-2573

http://www.networksaustin.com/silverado/

PLEASE REGISTER

It's that time of year again. Not only is it time to celebrate the holidays with our loved ones, it's also time to log on to the RealManage Resident Portal and update your mailing address, email address, phone number and contact preferences.

The Resident Portal is an online servicing tool, designed to provide easy and immediate access to the most important information regarding your property and community. You will be able to view this information anytime, anywhere, with the click of a mouse or via CiraMobile, an application built specifically for Apple smart devices.
Using the Resident Portal you will be able to:

Change your mailing address, phone numbers and other contact information

Make a one-time or recurring assessment payment(s)

Check the status of previous payments – including the date, amount and type of payment

Review your full account statement including charges, payments and balance due

Communicate with us anytime using our convenient online contact email feature

View a history of relevant correspondence including various notices and documents

Review rules, regulations and violation summaries through our easy-to-use Violation Summary page

Report rule violations directly into the system for review by our management team

View a complete directory of listed residents in your community

View the names of your Board of Directors

You can access the Resident Portal go to www.realmanage.com , scroll to the bottom and select Resident Portal. 

You can also download the app from the Apple Store. If you have trouble logging in please contact our Customer Service Representatives toll-free at 866-473-2573 or via online chat on the Resident Portal. We provide extended service hours (Monday - Friday 7:30AM - 7PM (Central Time)) and multi-lingual capability. In addition, an answering service is available to handle emergency issues outside of normal business hours, on weekends and holidays at the same customer service number.

We look forward to continuing to serve you and the Silverado West Community.

DECEMBER BOARD MEETING

Due to the Holidays, the December Monthly Board Meeting will be held December 13th (2nd Wednesday) instead of the usual 3rd Wednesday.

Meetings are held at the Real Manage office 

Real Manage office.
9601 Amberglen Blvd. Suite 150, Austin, Texas, 78729

For more information please contact
Phone: 1-866-4-RealService (1-866-473-2573)
Email: silwescp@ciramail.com

**HOA NEWS**

A few things happening in our neighborhood.

1. There will be some tree trimming in the median on Vista Ridge from Henry Rifle to Colonial next week.This should help with visibility.

2. Lots of neighbors seem to be enjoying the ducks at the pond and requested a bench, so we are installing a bench there and possibly one at the windmill. To the neighbors who brought the windmill to our attention, thank you!

3. We are getting bids to re-stain the windmill and do some other much needed maintenance.

4. We didn't make quorum at the last Annual meeting, another annual meeting is coming up soon, if you can attend, please do, if you can't please mail your proxy vote. We will send more out shortly.

5. We will be installing a water fountain (outside the gates) and near the playground pavilion soon.

And something a lot of you are wondering,•••••••••When will the Pool open?•••••••

Friday April 28th the pool opens! Closing date is set for October 1.

We have some exciting events coming up but still working out the details. Ill be sure to post as soon as we have everything together.

If you have questions please call or email Keri at 1 (866) 473-2573 or keri.scott@realmanage.com

JANUARY BOARD MEETING

NEXT HOA BOARD MEETING

Wednesday, January 18, 2017 at 6:30 p.m.

at the RealManage Office
9601 Amberglen Blvd. Suite 150, Austin, Texas, 78729
For more information contact Keri Keri Scott <keri.scott@realmanage.com>

The Board of Directors will meet to consider and act upon any or all of the following:

• Call to order – 6:30

• Henry Middle School Duck Project Update

• Vista Ridge Irrigation Issues - Talk to the contractor

Homeowner Sign-In Speakers

 Allow homeowners 3 minutes each to speak

Board meeting minutes of October 19, 2016

•  Review & approve minutes

• Act on or Ratify and Reaffirm Board actions considered since last meeting

• Financials

• Old Business

•  Review proposal for Vista Ridge irrigation

New Business

•  Landscape repair items

•  Pool Repairs

•  Pond Repairs

 Schedule second attempt Annual Meeting date

Convene into Closed Executive Session

Executive Session - Note: This will be a closed session not open to owners. Subjects to be considered in Executive Session

include: Collection Accounts, Deed Restriction Violations, and Homeowner Request.

Reconvene Open Session - Owners are welcome at Open Session

Oral Summary of Actions taken in Executive Session

Adjournment – 8:00

HOA NOTICE

Silverado West Homeowners Association’s next Board meeting will be held on Wednesday, October 19, 2016 at 6:30 p.m. at the RealManage office located at 9601 Amberglen Blvd. Suite 150, Austin, Texas78729. Question? email keri.scott@realmanage.com

HOA NOTICE

Just an FYI: we are reviewing all contracts and service from all vendors to our HOA. We hear you.

So I need you to email me at silveradoranchhoa@gmail.com with specific examples and timelines of customer service failures, delays or even good service examples.
DO NOT post on Facebook, as I need to print them out. We will then use these in our upcoming meeting with the management company.

Again, email me. Any gripes etc posted in regards to this request will be deleted.

Thank you for your help and cooperation.

-Paul Knight

POOL CLOSED WEDNESDAY June 22

Due to the high pool usage this season, we will need to close the pool down on Wednesday, June 22, 2016 to shock the pool with high chemicals and re-open the pool when the pool levels are back to normal.
 
We are predicting the pool to be re-opened at noon on Thursday.

HOA JUNE BOARD MEETING

RESIDENTS,
 
THE SILVERADO WEST HOMEOWNERS ASSOCIATION’S NEXT BOARD MEETING WILL BE HELD ON WEDNESDAY, June 15, 2016 AT 6:30 P.M. AT THE REALMANAGE OFFICE LOCATED AT 9601 AMBERGLEN BLVD. SUITE 150, AUSTIN, TEXAS 78729.  
 
HOPE TO SEE YOU THERE.
 
KERI AT REALMANAGE
512-219-1927 FOR MORE INFORMATION

HOA ANNOUNCEMENT

We want to remind everyone that hover boards, bikes, skateboards are not allowed in the pool. For bicycles there is a bike rack before entering the pool. All other items mention are not allowed beyond the pool entrance. Please follow the pool rules posted.

POOL RULES

May Board Meeting

Residents,
 
The Silverado West Homeowners Association’s next Board meeting will be held on Wednesday, May 18, 2016 at 6:30 p.m. at the RealManage office located at 9601 Amberglen Blvd. Suite 150, Austin, Texas78729.  
 
Attached is the agenda for the meeting.  Hope to see you there.
 
Keri at RealManage
512-219-1927 for more information