It's that time of year again. Not only is it time to celebrate the holidays with our loved ones, it's also time to log on to the RealManage Resident Portal and update your mailing address, email address, phone number and contact preferences.
The Resident Portal is an online servicing tool, designed to provide easy and immediate access to the most important information regarding your property and community. You will be able to view this information anytime, anywhere, with the click of a mouse or via CiraMobile, an application built specifically for Apple smart devices.
Using the Resident Portal you will be able to:
Change your mailing address, phone numbers and other contact information
Make a one-time or recurring assessment payment(s)
Check the status of previous payments – including the date, amount and type of payment
Review your full account statement including charges, payments and balance due
Communicate with us anytime using our convenient online contact email feature
View a history of relevant correspondence including various notices and documents
Review rules, regulations and violation summaries through our easy-to-use Violation Summary page
Report rule violations directly into the system for review by our management team
View a complete directory of listed residents in your community
View the names of your Board of Directors
You can access the Resident Portal go to www.realmanage.com , scroll to the bottom and select Resident Portal.
You can also download the app from the Apple Store. If you have trouble logging in please contact our Customer Service Representatives toll-free at 866-473-2573 or via online chat on the Resident Portal. We provide extended service hours (Monday - Friday 7:30AM - 7PM (Central Time)) and multi-lingual capability. In addition, an answering service is available to handle emergency issues outside of normal business hours, on weekends and holidays at the same customer service number.
We look forward to continuing to serve you and the Silverado West Community.